Online Inquiry Form
All UI&U degrees and certificates
For new and returning students
Effective Jan. 2014 | Revised February 2014
Students planning to attend UI&U must meet the following computer requirements for their home computers. These requirements are reviewed annually or at the time of any major software releases. Please be certain your computer meets these minimum requirements when calling the Help Desk. Students who plan to take any online classes must have a high speed Internet connection (such as DSL or Cable). If your computer or Internet do not meet these requirements, you will need to complete your work at one of the university’s computer labs or a location with adequate software and Internet speed.
Operating System(s): Vista, Windows 7, or Windows 8 (or 8.1)
Internet Browser(s): Internet Explorer 9, 10 or 11, Firefox, or Chrome. (Prior versions of these browsers are not supported).
Office Software: Microsoft Office 2007, 2010, 2013 or OpenOffice.org (if saving in Microsoft Office compatible formats).
Operating Systems(s): Mac OS 10.6 or later
Internet Browser(s):Firefox, Safari 5 or higher, or Chrome. (Prior versions of these browsers are not supported).
Office Software:Microsoft Office 2008 or 2012, or OpenOffice.org (if saving in Microsoft Office compatible formats).
Tablet computers are supported on a “best effort” basis. At this time Union does not officially support tablets as most have some limitations when being used for online courses. However most tablets such as iPads, Android, Kindle Fire, and Windows 8 tablets are mostly (but not 100% functional for online classes).
Due to the large number of various tablets, the Help Desk cannot provide technical support for them but will do their best to assist. If you are experiencing issues with your tablet, please attempt to use a traditional computer prior to contacting the Help Desk.